Questions and answers on Cardiff’s recycling centres.

Question 1: What does the term ‘essential’ mean? I have excess waste at my property and I want to get rid of it.

It is a term which is used by the Government and in this context it means that you should only make an appointment to visit a recycling centre if you are unable to store the items safely in your house or garden or if the waste presents an environmental hazard.

Question 2: How do I complete the online booking?

If you need to make an appointment, please register through the online booking system on the council’s website: www.cardiff.gov.uk/recyclingcentres

This has to be done 24 hours in advance and you will be required to register giving your home address and your vehicle registration details. The online booking system will be available for the public to use from 12.30pm tomorrow - May 22nd

Question 3: Do I need to bring anything with me to prove my booking and that I am a Cardiff resident?

Yes – you will be required to bring the confirmation email that you will receive when your booking has been confirmed and proof of your current address.

Question 4: What happens if there is a lot of traffic to get into the recycling centre and I miss my booking? Can I still drop the items off?

If the delay is due to operational issues, for example we are moving the skips and this causes a delay, we will honour your booking. The exception is during closing time, as the last entry into the site will be at 4.15pm at the latest. We will be validating bookings whilst vehicles are queuing and any vehicle not booked in will be turned away, this will help us to manage queues and to process vehicles within their allocated booking slot.

Question 5: Why, if I have booked a half-an-hour slot am I only allowed on site for 10 minutes?

The half-an-hour slot is for residents to get onto the site, drop their items off and leave the site. Due to social distancing requirements, only a certain number of people will be allowed on site at any one time, so residents will have to queue patiently.

Question 6: Why are you restricting items that can be brought to the recycling centres?

The recycling centres have had to be re-modelled to ensure social distancing requirements can be met, which means there is less space for skips at the centres. Given this, we have to restrict the items which can be brought to these facilities.

Question 7: Why have you introduced an online booking system?

We have to restrict the number of people on site to ensure social distancing measures can be followed. We also have to ensure that operational vehicles can access the site, specifically Lamby Way, otherwise kerbside collections could get delayed affecting people across the city. The online booking system will be available for the public to use from 12.30pm - May 22nd

Question 8: What items can be brought to the recycling centres?

• Cardboard
• Wood
• Garden waste (this waste will need to be placed loose into the skip, if transported in bags you must take your bags away with you)
• Scrap metal
• Small electrical items (kettles, toasters or similar size items)
• Hard plastic

Question 9: What items cannot be brought to the recycling centres?

Computers, mobile phones, batteries, florescent tubes and lightbulbs, rubble, soil, plasterboard, UPVC windows, bikes, carpets, tyres, household waste, household and garden chemicals, mixed glass, plastic packaging, larger electrical appliances, fridges and freezers, TV’s and monitors, vegetable oil, used engine oil, car batteries, books and gas bottles.

Question 10: Why can’t I bring my black bags and green bags to the recycling centres anymore?

Residents are provided a kerbside service for their green recycling bags and black bin (red striped bags) waste. There shouldn’t be a need to bring this waste to the recycling centre.

Question 11: You mention that only one person can leave the vehicle when on site. What happens if someone is elderly or has disabilities, will they receive help?

Our site attendants will be maintaining a two metre distance from residents and their colleagues at all times. We ask residents not to bring any item which they are unable to carry on their own.

If you have an underlying health condition and you are unable to move items by yourself, we will allow two people to leave the vehicle to drop off the items, but this will only be allowed if social distancing can be maintained for the rest of the people on site.

Question 12: Why are you opening different recycling centre on different dates?

Both Lamby Way and Bessemer Close recycling centres have had to be assessed to ensure they are safe for the public to use. Alterations are being made and Bessemer Close will be completed before Lamby Way so we are in a position to open this site earlier.

Question 13: I have bulky items and do not have space to store them at my house. What am I meant to do with them as I can’t bring them to a recycling centre?

If you have bulky items and you are unable to store them at your house safely, you can arrange a bulky collection from June 1st. There is a charge for some items and all of the information on this service and how to book is available here.

Question 14: I do not seem to be able to get a booking at a recycling centre, how long is the waiting list?

To ensure that all resident have a fair opportunity to get an appointment, measures have been put in place to ensure that each household is only able to book an appointment twelve times a year. These sites should only be used for essential purposes, but we ask people to be patient while this new way of working beds in.

Question 15: How long will these restrictions go on for?

They will go on for the foreseeable future. Even when lockdown is eased by government, there will still be a requirement to socially distance from others. The measures will continue until further notice.

Question 16: Can I bring soil with any garden waste?

No, soil currently cannot be brought to the recycling centres. When weeding your garden, we ask residents to shake off as much soil as possible.

Question 17: Do I need to wear a face mask and gloves when visiting the site?

The current government advice is for the public to cover their face when in confined spaces such as public transport, so it is a personal choice whether you wear a mask to the centres. There also isn’t a requirement to wear gloves, but we advise residents to wash their hands before and after they drop off their items.

Question 18: Is the Council providing hand sanitiser for the public to use at the sites?

Hand sanitiser will be available at the sites, but we ask residents to use their own if they have some and to wash their hands before they leave for the site and to wash them again as soon as they can after they drop materials off. We cannot guarantee that there will be hand sanitiser available to the public on every occasion.

Question 19: How safe will it be to visit the site?

Detailed risk assessments have been carried out and modifications to these sites have been made. We ask residents to abide by the rules on-site to ensure the safety of our staff and other members of the public. Anyone who has any COVID-19 symptoms or is living in a household with someone with COVID-19 symptoms is being told not to visit the recycling centres.

Question 20: I have quite a lot of waste as I have recently carried out some renovations to my property. What services does the Council offer?

The Council does offer a skip service through our Commercial Waste Team and further information is available on their website - www.cardiffcommercialwaste.co.uk.

The commercial waste team can be contacted by email This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone 02920 717501.

Cwestiynau ac atebion ar ganolfannau ailgylchu Caerdydd.

Cwestiwn 1: Beth yw ystyr y term 'hanfodol'? Mae gennyf ormod o wastraff yn fy eiddo ac rwyf am gael gwared ohono.

Mae'n derm a ddefnyddir gan y Llywodraeth ac yn y cyd-destun hwn mae'n golygu y dylech wneud apwyntiad i ymweld â chanolfan ailgylchu dim ond os nad ydych yn gallu storio'r eitemau'n ddiogel yn eich tŷ neu'ch gardd neu os yw'r gwastraff yn creu perygl amgylcheddol.

Cwestiwn 2: Sut ydw i’n trefnu hyn ar-lein?

Os oes angen i chi wneud apwyntiad, cofrestrwch drwy'r system archebu ar-lein www.caerdydd.gov.uk/canolfannauailgylchu. Mae'n rhaid gwneud hyn 24 awr o flaen llaw a bydd gofyn i chi gofrestru gan roi eich cyfeiriad cartref a manylion cofrestru eich cerbyd. Bydd y system archebu ar-lein ar gael i’r cyhoedd ei defnyddio o 12.30pm fory - 22 Mai

Cwestiwn 3: Oes angen i mi ddod ag unrhyw beth gyda fi i brofi fy “apwyntiad” a fy mod i'n byw yng Nghaerdydd?

Oes - bydd angen i chi ddod â'r e-bost cadarnhau y byddwch yn ei dderbyn pan fydd eich amser wedi'i gadarnhau a phrawf o'ch cyfeiriad presennol.

Cwestiwn 4: Beth sy'n digwydd os oes llawer o draffig i fynd i mewn i'r ganolfan ailgylchu a fy mod i'n colli fy amser? A gaf i ollwng yr eitemau o hyd?

Os yw'r oedi o ganlyniad i faterion gweithredol, er enghraifft ni’n symud y sgipiau a bod hyn yn achosi oedi, byddwch dal yn cael gollwng yr eitemau. Yr eithriad yw yn ystod yr amser cau, gan y bydd y mynediad olaf i'r safle am 4.15pm fan hwyraf. Byddwn yn cadarnhau amseroedd tra bod cerbydau yn ciwio a chaiff unrhyw gerbyd heb amser ei droi i ffwrdd, bydd hyn yn ein helpu i reoli ciwiau ac i brosesu cerbydau o fewn y slot amser a ddyrannwyd iddynt.

Cwestiwn 5: Pam, os ydw i wedi trefnu slot hanner awr, fy mod i ond yn cael 10 munud ar y safle?

Mae'r slot hanner awr i breswylwyr fynd ar y safle, gollwng eu heitemau a gadael y safle. O ganlyniad i ofynion ymbellhau cymdeithasol, dim ond nifer penodol o bobl fydd yn cael eu caniatáu ar y safle ar unrhyw un adeg, felly bydd yn rhaid i breswylwyr giwio yn amyneddgar.

Cwestiwn 6: Pam yr ydych yn cyfyngu'r eitemau y gellir dod â nhw i'r canolfannau ailgylchu?

Roedd yn rhaid ail-fodelu'r canolfannau ailgylchu i sicrhau y gellir bodloni gofynion ymbellhau cymdeithasol, sy'n golygu bod llai o le ar gyfer sgipiau yn y canolfannau. O ystyried hyn, mae'n rhaid i ni gyfyngu'r eitemau y gellir eu cyflwyno i'r cyfleusterau hyn.

Cwestiwn 7: Pam ydych chi wedi cyflwyno system cadw amser ar-lein?

Mae'n rhaid i ni gyfyngu ar nifer y bobl ar y safle i sicrhau y gellir dilyn mesurau ymbellhau cymdeithasol. Rhaid inni hefyd sicrhau y gall cerbydau gweithredol gyrraedd y safle, yn benodol Ffordd Lamby, neu gallai casgliadau wrth ymyl y ffordd gael eu hoedi i bobl ledled y ddinas. Bydd y system archebu ar-lein ar gael i’r cyhoedd ei defnyddio o 12.30pm fory - 22 Mai

Cwestiwn 8: Pa eitemau y gellir dod â nhw i'r canolfannau ailgylchu?

• Cardfwrdd
• Pren
• Gwastraff gardd (bydd angen rhoi'r gwastraff hwn yn rhydd i mewn i'r sgip, os caiff ei gludo mewn bagiau rhaid i chi fynd â'ch bagiau i ffwrdd â chi)
• Metel sgrap
• Eitemau trydanol bach (tegellau, tostwyr neu eitemau o faint tebyg)
• Plastigau Caled

Cwestiwn 9: Pa eitemau na ellir dod â nhw i'r canolfannau ailgylchu?

Cyfrifiaduron, ffonau symudol, batris, tiwbiau fflworolau a bylbiau golau, rwbel, pridd, bwrdd plastro, ffenestri UPVC, beiciau, carpedi, teiars, gwastraff y cartref, cemegau cartref a gardd, gwydr cymysg, pecynnu plastig, offer trydanol mwy o faint, oergelloedd a rhewgelloedd, setiau teledu a monitorau, olew llysiau, olew injan wedi’i ddefnyddio, batris ceir, llyfrau a photeli nwy i’r safleoedd hyn.

Cwestiwn 10: Pam na allaf ddod â'm bagiau du a bagiau gwyrdd i'r canolfannau ailgylchu mwyach?

Rhoddir gwasanaeth ar garreg y drws i breswylwyr ar gyfer eu bagiau ailgylchu gwyrdd a gwastraff bin du (bagiau streipiau coch). Ni ddylai fod angen dod â'r gwastraff hwn i'r ganolfan ailgylchu.

Cwestiwn 11: Rydych yn dweud mai dim ond un person all adael y cerbyd pan fydd ar y safle. Beth sy'n digwydd os yw rhywun yn oedrannus neu os oes ganddo anableddau, a fydd yn cael cymorth?

Bydd ein gweithredwyr ar y safle yn cynnal pellter o ddwy fetr rhwng y preswylwyr a'u cydweithwyr bob amser. Rydym yn gofyn i breswylwyr beidio â dod ag unrhyw eitem nad ydynt yn gallu ei chario ar eu pen eu hunain. Os oes gennych gyflwr iechyd sylfaenol ac nad ydych yn gallu symud eitemau eich hun, byddwn yn caniatáu i ddau o bobl adael y cerbyd i ollwng yr eitemau, ond dim ond os gellir parhau i gynnal ymbellhau cymdeithasol ar gyfer gweddill y bobl ar y safle.

Cwestiwn 12: Pam ydych chi’n agor canolfan ailgylchu wahanol ar ddyddiadau gwahanol?

Roedd yn rhaid asesu canolfannau ailgylchu Ffordd Lamby a Bessemer Close i sicrhau eu bod yn ddiogel i'r cyhoedd eu defnyddio. Mae newidiadau'n cael eu gwneud a bydd Bessemer Close yn cael ei gwblhau cyn Ffordd Lamby felly rydym mewn sefyllfa i agor y safle hwn yn gynt.

Cwestiwn 13: Mae gen i eitemau swmpus a does gen i ddim lle i'w storio yn fy nhŷ. Beth ydw i'n fod i wneud gyda nhw gan nad ydw i'n gallu dod â nhw i ganolfan ailgylchu?

Os oes gennych eitemau swmpus ac nad ydych yn gallu eu storio yn eich tŷ yn ddiogel, gallwch drefnu casgliad swmpus o 1 Mehefin. Codir tâl am rai eitemau ac mae'r holl wybodaeth am y gwasanaeth hwn a sut i archebu ar gael yma.

Cwestiwn 14: Nid yw'n ymddangos fy mod yn gallu cadw amser mewn canolfan ailgylchu, pa mor hir yw'r rhestr aros?

Er mwyn sicrhau bod pob preswylydd yn cael cyfle teg i gael apwyntiad, mae mesurau wedi'u rhoi ar waith i sicrhau bod pob cartref yn gallu gwneud apwyntiad ddeuddeg gwaith y flwyddyn yn unig. Dim ond at ddibenion hanfodol y dylid defnyddio'r safleoedd hyn, ond gofynnwn i bobl fod yn amyneddgar tra bydd y ffordd newydd hon o weithio’n cael ei sefydlu.

Cwestiwn 15: Am ba mor hir y bydd y cyfyngiadau hyn yn digwydd?

Byddant yn parhau am y dyfodol rhagweladwy. Hyd yn oed pan fydd y llywodraeth yn lleddfu'r cyfyngiadau, bydd angen dal i sicrhau ymbellhau cymdeithasol oddi wrth eraill. Bydd y mesurau'n parhau hyd nes y rhoddir rhybudd pellach.

Cwestiwn 16: A allaf ddod â phridd gydag unrhyw wastraff gardd?

Na, ni ellir dod â phridd i'r canolfannau ailgylchu ar hyn o bryd. Pan fyddwch yn chwynnu eich gardd, gofynnwn i chi ysgwyd cymaint o bridd â phosibl.

Cwestiwn 17: Oes angen i mi wisgo mwgwd wyneb a menig wrth ymweld â'r safle?

Cyngor presennol y llywodraeth yw y dylai'r cyhoedd orchuddio eu hwyneb pan fyddant mewn mannau cyfyng fel trafnidiaeth gyhoeddus, felly dewis personol yw p'un a ydych yn gwisgo mwgwd i'r canolfannau. Nid oes gofyniad ychwaith i wisgo menig, ond rydym yn cynghori preswylwyr i olchi eu dwylo cyn ac ar ôl iddynt ollwng eu heitemau.

Cwestiwn 18: A yw'r Cyngor yn darparu diheintydd dwylo i'r cyhoedd ar y safleoedd?

Bydd diheintydd dwylo ar gael yn y safleoedd, ond gofynnwn i breswylwyr ddefnyddio eu rhai eu hunain os oes ganddynt rai ac i olchi eu dwylo cyn iddynt adael am y safle a'u golchi eto cyn gynted ag y gallant ar ôl iddynt ollwng deunyddiau. Ni allwn sicrhau y bydd diheintydd dwylo ar gael i’r cyhoedd bob tro.

Cwestiwn 19: Pa mor ddiogel fydd hi i ymweld â'r safle?

Cynhaliwyd asesiadau risg manwl a gwnaed addasiadau i'r safleoedd hyn. Gofynnwn i breswylwyr gadw at y rheolau ar y safle er mwyn sicrhau diogelwch ein staff ac aelodau eraill o'r cyhoedd. Dylai unrhyw un sydd â symptomau COVID-19 neu sy'n byw mewn cartref gyda rhywun â symptomau COVID-19 beidio ag ymweld â'r canolfannau ailgylchu.

Cwestiwn 20: Mae gen i gryn dipyn o wastraff gan fy mod i wedi gwneud gwaith adnewyddu ar fy eiddo yn ddiweddar. Pa wasanaethau mae'r Cyngor yn eu cynnig?

Mae'r Cyngor yn cynnig gwasanaeth sgip drwy ein Tîm Gwastraff Masnachol ac mae rhagor o wybodaeth ar gael ar eu gwefan - www.cardiffcommercialwaste.co.uk.

Gallwch gysylltu â'r tîm gwastraff masnachol drwy e-bost This email address is being protected from spambots. You need JavaScript enabled to view it. neu drwy ffonio 02920 717501.

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Every year we move to a monthly garden waste collection to reflect the changing seasons and the fact that less gardening waste is produced during the winter months.

Please remember, if it didn’t grow, it’s not coming in!

Yes please

• Sawdust
• Woodchip / bark
• Small branches and twigs
• Leaves
• Flowers
• Grass cuttings

No thanks

• Soil or rubble
• Old garden items (wellies, ornaments etc)
• Wood / decking
• Cardboard
• Flower pots
• Green recycling bags 
• Shredded paper

If you need a reminder of your waste and recycling collection dates download the Cardiff Gov App and never miss a date again!

Find out more here.

Skip to it! Staff offer – discount skip hire

If you’re having a clear out before winter sets in, our colleagues in the Commercial Waste Team are offering a special staff discount on skip hire throughout November and December.

Skip prices start from £160 + VAT. You can find out more about the skips we offer here.

The team is waiting to hear from you at This email address is being protected from spambots. You need JavaScript enabled to view it. or (029) 2071 75 01.

Can residents purchase additional green wheeled bins?

If a resident has extra garden waste throughout the winter, they can use it a resource in their own homes through home composting. Compost bins are available to purchase at Lamby for £7, reducing the need for household collections and giving householders the benefit of the compost product. Additional green wheeled bins will not be provided to compensate for the monthly collections. Additional green wheeled bin requests will not be processed during the winter months and will only be subject to an assessment in line with the Additional Bin Requests Policy. Alternatively green waste can be taken to the household waste recycling centres free of charge.

What if a resident has extra garden waste to put out?

Extra garden waste that will not fit in the green wheeled bin should be kept for the next collection, home composted or taken to one of the Household Recycling Centres. Residents with re-useable garden waste sacks can place out up to 5 bags per collection.

Should extra green garden waste be put in the black bin/red striped bags?

No, green garden waste should not be put in the black wheeled bin or in red striped waste bags. Garden waste should be held until the next collection, home composted or taken to the Household Recycling Centres.

If you have any queries regarding these changes, please call C2C on 02920 872087

Cardiff Council weekly recycling and food waste collection service across the city.

Cardiff Council 'Green Bag' Recycling

What can go in my Green bag

• Drink cans
• Aerosols
• Plastic bottles
• Yoghurt pots
• Margarine tubs
• Plastic punnets or ready meal trays
• Glass bottles and jars
• Newspapers
• Phone directories
• Magazines
• Envelopes (with or without windows)
• Junk mail or flyers (remove plastic wraps)
• Office paper
• Catalogues
• All card

Please ensure all food and drink containers are rinsed clean – No food waste!

What can’t go in my Green bag?

• Plastic bags
• Shredded paper - use green bin or white bio bag
• Wallpaper
• Paint tins
• Clothes or shoes
• Broken glass
• Plastic toys
• Kitchen foil
• 'Fake foil' (e.g. crisp packets or cat food pouches)
• Polystyrene packing or takeaway trays
• Coat hangers
• Kitchenware
• Electrical items
• Video cassettes
• CDs or DVDs

Make sure you place your green bags on the kerbside before 6.00am on the day of collection, but no earlier than 4.30pm the day before.

Cardiff Council Food Waste Collections

Caddy Man

You can recycle most of your food waste using your kitchen caddy provided to you by
Cardiff Council.

Food waste is collected every week by Cardiff Council.

How to use your caddy

• Line your caddy with the biodegradable liners provided and fill it with food waste.
• When the bag starts to get full, tie it and put it in your food caddy.

What can go in your caddy?

All raw and cooked food waste can go in your caddy for composting.

• Fruit and vegetable peelings
• Egg shells
• Tea bags, coffee grounds
• Left over cooked food (e.g. rice and pasta, vegetables)
• Stale bread
• Cereal
• Dairy products
• Meat, fish and bones
• Food past its sell by date

Please remove all packaging and wrappings.

Only use the liners provided.

Make sure you place your bins/bags on the kerbside before 6.00am on the day of collection, but no earlier than 4.30pm the day before.

Your waste will be collected on the same day each week by Cardiff Council but times may vary.

Biodiversity

Natural Resources Wales

Natural Resources Wales is changing the number that people call to report environmental incidents. It is now 03000 65 3000.

Attached are posters listing what we do and don’t deal with, and a website address for more information.

What we do

What we don't

Also, for those of you with a smart phone, can I draw your attention to the British Red Cross Emergency Response App, it can be downloaded from the regular app stores for free on both apple and android platforms. Further information can also be found via the link below.
http://www.redcross.org.uk/emergencyapp

Welsh Water

Please enter this link in your browser for useful information.

https://www.dwrcymru.com/en/My-Water/Prepare-your-home-for-winter.aspx

Preparing for emergencies

A guide issued by Cardiff Council

Please find attached the Preparing for Emergencies document in English and Welsh.

It is designed as an easy to understand generic guide to households and communities on what to do prior to, during and after an emergency without being incident specific. Input has been received from a multi-agency group including the blue light services, local authority, Natural Resources Wales, voluntary agencies, utility companies and health.